“myVLM” is the brand-new loyalty program from Voici La Mode Group that combines international Fashion Brands and café/restaurant chain under one common scheme.
Being a member of myVLM loyalty program, allows you to make purchases, collect and redeem points at all 4 brands of the Group – Marks & Spencer Nicosia, Celio, Accessorize and Café la Mode.
Additionally, you will be able to collect extra points from occasional promotional actions from the scheme, once you have given your consent to receive communication from myVLM.
You can easily register in the myVLM scheme and get your digital card, completely free of charge, in one of the three following ways :
As a member of myVLM program you can earn points from your first transaction as follows:
“myVLM” card is digital and completely free of charge.
Every member is unique and enjoys unique benefits. That’s why you cannot have more than one myVLM card. The card is individual and is connected to the mobile number you declare during your registration.
myVLM card is personal and cannot be transferred in any way to another person.
myVLM card is individual. Consequently, points are credited only to the cardowner during a purchase.
If it’s convenient for you to present your myVLM card, either by SMS or digitally on your mobile app, you can present it to the cashier and collect points from your transaction. You can also be identified with your mobile number.
Furthermore, you can earn points without any transaction, simply via the promotional actions of the program.
Once you have reached the following redemption levels, you may redeem your points in the following ways:
After the redemption of your Bonus Packs, the points belonging to each Bonus Pack are removed from your point balance.
Points can only be redeemed after your registration is completed.
The Bonus Pack section is available on your account at http://myvlm.com and also on your myVLM mobile application, under REWARDS section.
Points can not be cancelled or returned after the point redemption has been made.
Both Bonus Packs are valid up to 6 months, from the redemption date and you can redeem each voucher (of €5 or €10) in one transaction of equal or greater value to the brands written on each voucher.
If an item was purchased with the redemption of a bonus voucher, you cannot get the voucher back. Instead you can apply for a credit note, which is issued in the original value of the item purchased and applies only to one transaction, in the same store, on the credit note’s validity period.
The points expire 18 months after the date they were created.
Bonus Vouchers contained in the Bonus Packs expire 6 months after the date of issue.
You can find information about your point balance in the following ways:
You may update your contact information in one of the following ways:
If you do not wish to be a member of “myVLM” program anymore or you wish to know how we utilise your personal data, you can contact our Customer Service, through the myVLM contact form or via email at firstname.lastname@example.org.